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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Sideri

October 21, 2025

5  out of  5
rating by Stephen Sideri
"Alisha at State Farm, Ben Feller office, has always been a pleasure to work with. She’s helped me correct my goofs more than once! I’ll stick with State Farm because if the great service people like Alisha provide"
We responded:
"Thank you so much, Stephen! We’re lucky to have Alisha on our team—she truly goes above and beyond for our customers. We appreciate your loyalty and kind words!"
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Makesha Graydon

October 17, 2025

5  out of  5
rating by Makesha Graydon
"Thank you for responding in a timely manner."
We responded:
"Thank you for your kind words and the excellent rating. It's great to know that our timely response met your expectations. Your feedback is truly appreciated, and we're here to assist you whenever you need."
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jerry santana

October 15, 2025

5  out of  5
rating by jerry santana
"Peter was very professional and helpful."
We responded:
"Hi Jerry, thank you for your review! We’re glad to hear Peter provided professional and helpful service. Your feedback is greatly appreciated!"
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Roderick Pringles

October 8, 2025

5  out of  5
rating by Roderick Pringles
"I recently spoke with agent about getting policies for 2 automobiles and I was thinking it was going to be close to the figure of $600 a month for comp and collision.I’ve been with Geico for the last 20 plus years and I definitely had to say bye.Alisha McLachian got my information from me,called me back and needless to say I am a State Farm policyholder.Not only did my insurance go down,it went way down.Alisha was more than than helpful,she was absolutely amazing beyond measure.I can go on and on because of how happy I am,thank you Alisha"
We responded:
"Roderick, we’re so glad to hear about your experience and thrilled Alisha was able to help you make the switch and save! She truly goes above and beyond for our customers, and it’s wonderful to see that reflected here. Welcome to the State Farm family — we’re grateful to have you with us!"
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Chevere Cleaning of Tampa Bay LLC

September 22, 2025

5  out of  5
rating by Chevere Cleaning of Tampa Bay LLC
"It is always a pleasure to work with the Ben Feller agency. Saved me money on all my policies and simply the best customer service experiences every time I need them. Thank you, Erin, for your assistance."
We responded:
"Thank you for sharing your experience with our agency. We're delighted to hear that you've had positive interactions and that Erin was able to assist you effectively. It's wonderful to know we could help you save on your policies while providing excellent customer service. Your feedback is greatly appreciated, and we look forward to continuing to serve your insurance needs."
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Francischirinospark

September 19, 2025

1  out of  5
rating by Francischirinospark
"No fue nada cordial"
We responded:
"Hello, We are unsure what this is in reference to as we do not see you being a policyholder in our agency. Please reach out to us so we can try to help point you i n the right direction. Thank you. "
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Cathy Gunn

September 18, 2025

5  out of  5
rating by Cathy Gunn
"Very responsive and helpful"
We responded:
"Thank you, Cathy, for your kind words and the perfect rating. It's wonderful to hear that you found our team responsive and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Phil Lockerbie

September 17, 2025

5  out of  5
rating by Phil Lockerbie
"Always timely with responses a great agency."
We responded:
"Thank you, Phil, for your wonderful feedback. We're delighted to hear that you appreciate our timely responses. Your satisfaction is important to us, and we're glad to know we're meeting your expectations."
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WESLEY WRIGHT

September 13, 2025

5  out of  5
rating by WESLEY WRIGHT
"Erin was fantastic to work with! She was helpful, professional, and really went the extra mile to make the process smooth and stress-free. What stood out most was that she shared a personal story about having the same auto insurance issue I was dealing with—it made the experience feel genuine and relatable. She got everything handled quickly and made sure I understood the next steps. Truly 5-star service!"
We responded:
"Thank you for sharing your experience with Erin. It's wonderful to hear how her professionalism and personal touch made a difference during your interaction. We’re glad she could make the process smooth and stress-free for you. Your feedback is greatly appreciated, and we're pleased to know you received 5-star service."
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Ana Pérez Pino

September 12, 2025

5  out of  5
rating by Ana Pérez Pino
"Excellent customer service, very patient and knowledgeable."
We responded:
"Thank you, Ana, for your kind words and for taking the time to share your experience. It's wonderful to hear that you found our customer service to be excellent and that our team was able to assist you with patience and knowledge. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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Tony D.

September 10, 2025

5  out of  5
rating by Tony D.
"Erin Meyers, does an incredible job with all of my insurance needs. shes so sweet ... & gets it done. Keep the good vibes going!!!! Tony DiBrango"
We responded:
"Thank you, Tony, for sharing your positive experience with Jake Johnson. It's great to hear that he was able to explain everything clearly and provide excellent service. Your feedback is truly appreciated and will be shared with Jake and the team. We're committed to maintaining this level of service for all our clients."
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Anthony Comer

September 5, 2025

5  out of  5
rating by Anthony Comer
"Erin responded quickly and handled everything for me extremely well. Fantastic support!"
We responded:
"Thank you, Anthony, for sharing your positive experience with us. It's great to hear that Erin was able to assist you promptly and efficiently. We appreciate your feedback and are glad to know that our team is meeting your expectations. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service."
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dsm1171

August 29, 2025

5  out of  5
rating by dsm1171
"Jake is a stand-up guy. He always has our best interests in mind and is hard-working and dedicated to his profession.i would give him 6 stars if I could."
We responded:
"Thank you for sharing your positive experience with Courtney. It's wonderful to hear that she has been friendly, helpful, and professional in assisting you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Meghan Gailey

August 28, 2025

5  out of  5
rating by Meghan Gailey
"Very detailed and informative! Helped me find the best policy for me! So happy with the change! Thank you Peter for your outstanding service and support!"
We responded:
"Thank you, Meghan, for sharing your positive experience! It's wonderful to hear that Peter was able to assist you in finding the best policy. We're delighted that you're happy with the change and appreciate your kind words about our service and support. Your feedback means a lot to us."
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danessa beckham

August 22, 2025

5  out of  5
rating by danessa beckham
"Peter was great! Best representative I've dealt with at Ben Feller."
We responded:
"Thank you, Danessa, for sharing your positive experience with Peter. It's wonderful to hear that he provided you with such excellent service. Your feedback is greatly appreciated and helps us continue to deliver the best possible support. If there's anything else we can assist you with, please let us know."
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Banjo Vergara

August 21, 2025

5  out of  5
rating by Banjo Vergara
"Peter of Ben Feller’s was so amazing. He knows what he is saying, he answered all my questions thoroughly. He helped me in the best way!!"
We responded:
"Thank you, Banjo, for sharing your experience with Peter. It's wonderful to hear that he was able to answer all your questions thoroughly and provide you with the assistance you needed. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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TJ Sprankle

August 21, 2025

5  out of  5
rating by TJ Sprankle
"Extremely efficient running team. Very personable, professional, and RESPONSIVE. I left another SF agent recently due to lack of care. Ben and Team (they even have a real Jake!) renewed my trust in State Farm. Awesome."
We responded:
"Thank you, TJ, for sharing your experience with us. It's wonderful to hear that you found our team efficient, personable, and responsive. We're glad to have restored your trust in State Farm and appreciate your kind words about Ben and the team. Your feedback is incredibly valuable, and we're here to continue providing the support you need."
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hannah peters

August 18, 2025

5  out of  5
rating by hannah peters
"Extremely efficient and a pleasure to deal with!!"
We responded:
"Thank you, Hannah, for your wonderful feedback! It's fantastic to hear that you found our service efficient and enjoyable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to assisting you in the future!"
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stephen malik

August 12, 2025

5  out of  5
rating by stephen malik
"Courtney, Was outstanding! She is very respectful and efficient, she went far beyond my expectations. Her advice and actions were effective!"
We responded:
"Thank you, Stephen, for sharing your experience with Courtney. It's wonderful to hear that she exceeded your expectations with her respectful and efficient service. Your feedback is greatly appreciated and will be shared with her. We're glad to have been able to assist you effectively."
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Jacqueline Rae DeCarlo

August 8, 2025

5  out of  5
rating by Jacqueline Rae DeCarlo
"Great service, Thank you, Jake for the excellent quote and recommendations! Totally appreciate it, I will recommend you to my friends and family!"
We responded:
"Thank you, Jacqueline, for your kind words and for taking the time to share your experience. We're delighted to hear that Jake provided you with excellent service and recommendations. Your willingness to recommend us to your friends and family means a lot. We look forward to continuing to serve you in the future!"
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Larry Johns

August 6, 2025

5  out of  5
rating by Larry Johns
"great service from Courtney"
We responded:
"Thank you, Larry, for sharing your positive experience. It's wonderful to hear that Courtney provided you with great service. Your feedback is greatly appreciated and helps us continue to deliver the best for our customers."
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Erika Domke

August 6, 2025

5  out of  5
rating by Erika Domke
"The Ben Feller State Farm staff is quick to respond every time my family or I have a question or need any information on our policies. Erin is especially always helpful with my frequent questions - and today specifically Peter took care of us quickly and competently. Very satisfied with their service always!"
We responded:
"Thank you, Erika, for sharing your positive experience with us. It's wonderful to hear that our team, especially Erin and Peter, have been able to assist you and your family effectively. We're glad to know that our quick responses and helpful service meet your expectations. Your satisfaction is important to us, and we appreciate your feedback!"
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Ann M.M. Taillon

July 28, 2025

5  out of  5
rating by Ann M.M. Taillon
"I contacted Ms. Erin Myers, a customer service manager with State Farm, regarding a Letter of History which was required by my insurance company in Ontario, Canada in order to obtain a preferable rate of insurance on my vehicle. Ms. Myers was a tremendous help ensuring I would receive the letter, in question, in a timely fashion. Ms. Myers’ exemplary communication skills, professionalism and knowledge are truly an asset to State Farm Insurance. Thank you, Erin and State Farm Insurance."
We responded:
"Thank you, Ann, for sharing your positive experience with us. We're delighted to hear that Erin was able to assist you effectively with your request for a Letter of History. Her dedication to providing excellent service is something we take great pride in. Your feedback is greatly appreciated and will be shared with Erin and the team. Thank you for choosing us for your insurance needs."
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Michelle May

July 17, 2025

5  out of  5
rating by Michelle May
"My monthly rate went down $65 after 6 months. This is the first time having car insurance that my payment didn’t go up and went down. The representative was so professional and helpful. I want to thank Carlos for all his help."
We responded:
"Thank you for sharing your experience, Michelle. It's wonderful to hear that your monthly rate decreased and that you received professional and helpful service. Carlos will be pleased to know his assistance made a positive impact. Your feedback is greatly appreciated."
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Somelisan Yared

July 17, 2025

5  out of  5
rating by Somelisan Yared
"Adam Romano, the State Farm agent, is well-mannered and respectful. He knows his job well and is an attentive man who goes the extra mile to help customers. I feel fortunate to have him as my insurance agent."
We responded:
"Thank you for sharing your positive experience with Adam. It's wonderful to hear that he has been attentive and helpful in meeting your insurance needs. Your feedback is greatly appreciated and reinforces our commitment to providing excellent service."