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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Heyveld

September 15, 2026

5  out of  5
rating by Lisa Heyveld
"Jennifer was extremely helpful in explaining the upcoming dividend payment and the recent changes to my policies."
We responded:
"Thank you, Lisa, for sharing your experience with Jennifer. It's wonderful to hear that she was able to clearly explain the upcoming dividend payment and recent policy changes. Providing clear and helpful information is a priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Gregory Franco

September 11, 2026

5  out of  5
rating by Gregory Franco
"Was very helpful helped me with all my needs and a few things I didn’t even know about"
We responded:
"Thank you, Gregory, for sharing your experience! It's wonderful to hear that our team was able to assist you with your needs and provide insights on additional aspects you weren't aware of. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. If you have any more questions or need further assistance, feel free to reach out."
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Tracy Affeldt

August 27, 2026

5  out of  5
rating by Tracy Affeldt
"Working with agents Piotr Haczyk and Micah Semmelroth was a great experience from start to finish. They are hard working, professional and honest. They can really help you get a great rate for all of your insurance needs. Highly recommend!!"
We responded:
"Thank you, Tracy, for sharing your experience with agents Piotr Haczyk and Micah Semmelroth. It's wonderful to hear that their professionalism and dedication made your experience so positive. We're delighted that they could assist you in finding a great rate for your insurance needs. Your recommendation means a lot and helps others looking for reliable insurance services."
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D Suave

August 26, 2026

5  out of  5
rating by D Suave
"I really appreciate my State farm agency! A special shout-out to Peter! You the best man 🙏🏽💯"
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that Peter made such a great impression. Your feedback is incredibly valuable and helps us continue to provide excellent service. We appreciate your support and look forward to assisting you with your insurance needs in the future."
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Dee

August 24, 2026

5  out of  5
rating by Dee
"The staff at Ben Feller’s office are phenomenal- they are efficient, friendly and knowledgeable. I have experienced excellent service with both Jennifer and Erin. It’s a pleasure doing business with this office - Sincerely, Dee Thomey"
We responded:
"Thank you, Dee, for sharing your positive experience with our team at Ben Feller's office. We're delighted to hear that Jennifer and Erin provided you with efficient, friendly, and knowledgeable service. Your satisfaction is our top priority, and it's wonderful to know that doing business with us has been a pleasure for you. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Arlene Thompson

August 17, 2026

5  out of  5
rating by Arlene Thompson
"Jennifer, at Ben Fellers office was very helpful in taking care of my issue. Pleasant to speak too. Thank you! Loved talking to a real live person!"
We responded:
"Thank you, Arlene, for sharing your positive experience with Jennifer at our office. It's wonderful to hear that she was able to assist you effectively and that you appreciated speaking with a real person. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Erin Litteral

August 13, 2026

5  out of  5
rating by Erin Litteral
"Just wanted to give Peter a shout out for being so helpful! Thanks Peter!"
We responded:
"Thank you, Erin, for sharing your positive experience with Peter! It's wonderful to hear how helpful he was during your interaction. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any more experiences to share or need assistance in the future, we're here to help."
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June Robinson

August 8, 2026

4  out of  5
rating by June Robinson
"I had the pleasure of working with Jennifer Barker on 2 occasions concerning a policy cancellation. She was very helpful giving me information on the process and with a follow up call to verify my current policies. If I need any further assistance with my policies I hope she will be there to assist"
We responded:
"Thank you for sharing your experience with Jennifer Barker. It's great to hear that she was helpful in providing information and following up on your policy cancellation. Your feedback is valuable and helps us continue to improve our services. If you have any more questions or need further assistance with your policies, we're here to help."
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TJ Sprankle

August 5, 2026

4  out of  5
rating by TJ Sprankle
"Erin Myers is the best insurance customer service manager my wife and I have had in over 40 years!!! She is responsive, efficient, caring, attentive, easy to reach, professional, and usually very quick! She is the reason we are with State Farm, and Feller in specific. Keep up the great work, Erin!"
We responded:
"Thank you, TJ, for sharing your experience with us. It's wonderful to hear that you found our team efficient, personable, and responsive. We're glad to have restored your trust in State Farm and appreciate your kind words about Ben and the team. Your feedback is incredibly valuable, and we're here to continue providing the support you need."
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John

July 31, 2026

5  out of  5
rating by John
"Peter was very thorough, kind, and professional."
We responded:
"Thank you for sharing your positive experience with Peter. It's wonderful to hear that his thoroughness, kindness, and professionalism made a great impression. We strive to provide exceptional service to all our custoners, and your feedback is greatly appreciated. If you have any more thoughts or need assistance in the future, feel free to reach out. Your satisfaction is our priority."
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Patrick J. Arguello

July 28, 2026

5  out of  5
rating by Patrick J. Arguello
"I would like to give a shout out to Peter Haczyk super friendly and helpful he contacted me over a year ago however I was already insured we had a lot of back and forth and finally it made sense for me to switch over to State Farm. I would highly recommend them to anyone looking for great service and pricing."
We responded:
"Thank you, Patrick, for sharing your experience with us. It's wonderful to hear that Peter's friendly and helpful approach made a positive impact on your decision to switch to State Farm. We appreciate your recommendation and are delighted to have you as part of our community. Your feedback is invaluable, and we're committed to continuing to provide you with great service and pricing."
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Ruben Santana

July 28, 2026

5  out of  5
rating by Ruben Santana
"Jennifer was very helpful in what I needed to be solved.I recommend a 5 star rating.Thank you for the new premium rate"
We responded:
"Thank you, Ruben, for sharing your positive experience with us. It's wonderful to hear that Jennifer was able to assist you effectively. We appreciate your recommendation and are glad you're satisfied with your new premium rate. Your feedback is invaluable to us."
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Jim Smith

July 23, 2026

5  out of  5
rating by Jim Smith
"He was great. I'm going to switch. I'll save 30or more a month."
We responded:
"Thank you, Jim, for sharing your experience. It's wonderful to hear that you're pleased with the service and the savings. Your feedback is greatly appreciated, and we're glad to have you with us. If you have any questions or need further assistance, feel free to reach out."
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Law Practice Profit

July 22, 2026

5  out of  5
rating by Law Practice Profit
"Had the best experience with Erin. She helped me get through a confusing issue with grace and was extremely helpful and nice. Cannot recommend her and Ben Feller State Farm enough!"
We responded:
"Thank you for sharing your experience with Erin. It's wonderful to hear that she was able to assist you with such professionalism and kindness. Your recommendation means a lot to us, and we're delighted to have been able to help. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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wsmalidad

July 8, 2026

5  out of  5
rating by wsmalidad
"Signed up for Car Insurance today,
IT WAS painless and AWESOME, !!!!!
We are Senior Citizen and was treated so BEAUTIFUL and POLITE. Received a lot of GOOD INFORMATION. I will be REFERRING my Friends. Helen & Walter Sylvia"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that the process was smooth and that you felt well taken care of. Providing clear and helpful information is important to us, and it's great to know we met your expectations. We truly appreciate your kind words and your willingness to refer your friends. Helen and Walter, your feedback means a lot to us!"
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Frank Gagliardi

July 6, 2026

5  out of  5
rating by Frank Gagliardi
"July 7, 2026: I called Ben Feller's office with questions concerning upcoming renewal documents for my auto plans. Spoke with Erin who was very knowledgeable and professional. She clearly explained the legal wording and made changes to my policies as requested in no time flat. Great job!"
We responded:
"Thank you, Frank, for sharing your experience with us. It's wonderful to hear that Erin was able to assist you effectively with your auto plan renewal documents. We strive to provide clear and professional service, and it's great to know we met your expectations. Your feedback is greatly appreciated."
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Crystal Longenette

June 25, 2026

5  out of  5
rating by Crystal Longenette
"Micah is very friendly and knowledgeable about the insurance they sell. I feel like I had a ton of questions wanting to make sure that my family and I have the right coverage and he did his very best to make sure that I understood exactly what I was getting. Also to offer additional coverage to make sure my family was covered under any situation."
We responded:
"Thank you, Crystal, for sharing your experience with Micah. It's wonderful to hear that he was able to address all your questions and provide you with the information needed to ensure your family's coverage. We appreciate your trust in us and are glad to know you felt supported in making informed decisions about your insurance needs. Your feedback is invaluable, and we're here whenever you need further assistance."
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Mark B

June 9, 2026

1  out of  5
rating by Mark B
"State Farm is redoing how it does its auto policies. That's their prerogative. When I asked questions how it would affect my uninsured and underinsured coverage on my three vehicles, I couldn't get a straight answer. Aaron, one of the reps at Ben Feller State Farm, was dismissive and short with me on the phone as she clearly didn't want to have to answer questions and wanted me to simply accept on face value what was happening and what she says. It gives you that wonderful feeling of smoke and mirrors. I would highly recommend not dealing with Aaron unless you want to accept whatever she tells you and not question any of it as it affects you. Highly disappointing and not my experiences in the past. But maybe that's the new State Farm. In either case, I'm looking at my options, of which there are many. In my case, it will be the company that gives me the courtesy of an explanation. Apparently, Ben Feller is too busy for that."
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Scott Semmelroth

June 9, 2026

5  out of  5
rating by Scott Semmelroth
"Great service from Micah!"
We responded:
"Thank you, Scott, for sharing your positive experience with Micah. It's wonderful to hear that you received great service. Your feedback is greatly appreciated and helps us continue to provide excellent service to all our clients."
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Piotr Haczyk

June 5, 2026

5  out of  5
rating by Piotr Haczyk
"I had a problem with Citizens. Jake was able to solve my problem quickly and effectively and got the policy reinstated. 5/5. Thanks Jake!"
We responded:
"Thank you for sharing your experience, Piotr. It's great to hear that Jake was able to assist you effectively and get your policy reinstated. Your feedback is appreciated, and we're glad to know you had a positive experience with us."
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Jim Longo

May 27, 2026

5  out of  5
rating by Jim Longo
"Thank you for your quick response and excellent service!"
We responded:
"Thank you, Jim, for your kind words and the perfect rating! It's wonderful to know that you appreciated the quick response and service. Your feedback motivates us to continue providing the best possible support. If you ever need assistance in the future, feel free to reach out."
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Brian Nickel

May 22, 2026

5  out of  5
rating by Brian Nickel
"Courtney was very helpful in sorting out our policy changes and explaining things very clearly. Great work."
We responded:
"Thank you, Brian, for sharing your experience. It's wonderful to hear that Courtney was able to assist you effectively with your policy changes and provide clear explanations. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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stephen grabe

May 21, 2026

5  out of  5
rating by stephen grabe
"jake got me the info i needed on my homeowners policy in a nanosecond!!! Thank you!!!"
We responded:
"It's fantastic to hear that Jake was able to assist you so efficiently with your homeowners policy. Your feedback is greatly appreciated, and we're glad to know you had a positive experience. Thank you for taking the time to share your thoughts!"
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Dave Ellis

May 20, 2026

5  out of  5
rating by Dave Ellis
"Always a pleasure talking with Jake Johnson my State Farm agent very knowledgeable"
We responded:
"Thank you, Dave, for sharing your positive experience. It's great to hear that Jake Johnson has been able to provide you with knowledgeable service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Lynda Berenbrok

May 19, 2026

5  out of  5
rating by Lynda Berenbrok
"Cares about you and provides confidence in choices you choose will be exactly what you need."
We responded:
"Thank you, Lynda, for sharing your positive experience. It's wonderful to hear that you feel cared for and confident in your choices with us. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."