State Farm® Insurance Agent Ben Feller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Imoh Isong
August 22, 2024
5
out of
5
rating by Imoh Isong
"I have received excellent service so far. Thank you"
We responded:
"Thank you so much for your kind words, Imoh! We're delighted to hear that you've received excellent service. Your satisfaction is our top priority, and we look forward to continuing to meet your needs!"
Greta finz
August 16, 2024
5
out of
5
rating by Greta finz
"Always resourceful, friendly and professional."
We responded:
"Thank you so much for your kind words, Greta! It's wonderful to hear that you find the service resourceful, friendly, and professional. Your feedback means a lot and motivates us to keep providing excellent service!"
Ronna Martykan
August 15, 2024
5
out of
5
rating by Ronna Martykan
"Tyler was a pleasure to work with, prompt responses and very courteous."
We responded:
"Thank you so much for sharing your experience, Ronna! Tyler always strives to provide prompt and courteous service, and it's wonderful to hear that you had such a positive interaction. Your feedback is greatly appreciated!"
trillwill stalnaker
August 13, 2024
1
out of
5
rating by trillwill stalnaker
"This is the worst insurance I've ever used .they raise the price on me after I already paid for 6 months they cancel my insurance 2 months early without letting me know and almost got my licence suspended . And basically they're keeping that 2 months of money by saying they added an extra $1,000 that I owe I will never use this insurance again and I would recommend that you don't and they even almost did something similar to my mom and her husband if I could I would give them zero Stars"
We responded:
"Thank you for reaching out, Our office has actually all worked together to stop an issue on your policy before it became bigger. When you change coverage your rates change as well."
Mikael Fata
August 13, 2024
5
out of
5
rating by Mikael Fata
"They were upfront not pushy would deal with them again"
We responded:
"Thank you so much for your feedback, Mikael! It's great to hear that you appreciated our upfront approach. Looking forward to assisting you again in the future!"
Ariyah King
July 31, 2024
5
out of
5
rating by Ariyah King
"Ashley was great, she explained everything thoroughly and re-explained when needed. I recommend her to be your agent."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Ashley provided thorough explanations and was so helpful. Your recommendation means a lot!"
Danielle
July 23, 2024
5
out of
5
rating by Danielle
"Danielle was awesome!! She was very informative and got my insurance switched over in a matter of minutes. Very happy with the service so far :)"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Danielle was able to assist you efficiently and provide the information you needed. We're happy to have you with us!"
Frances Espinosa
July 17, 2024
5
out of
5
rating by Frances Espinosa
"Tyler Pedigo was very attentive to all my insurance needs. He was friendly, kind, courteous and extremely knowledgeable. If you're looking to get good insurance at a great price please don't delay and call Tyler you won't be disappointed."
We responded:
"Thank you for sharing your positive experience with Tyler Pedigo. We're thrilled to hear he provided attentive and knowledgeable service. Your recommendation means a lot to us!"
Christopher Schott
July 12, 2024
1
out of
5
rating by Christopher Schott
"I have had our policies at this office for years. Service has been going downhill. I had an appointment today to discuss policy changes and went in at the scheduled time. I was told that the person I needed to talk to called out which I can understand but they couldn’t call and tell me? Drove all the way there and was told to reschedule. I’m done."
Jerold Belcaster
July 10, 2024
5
out of
5
rating by Jerold Belcaster
"Tyler and Jake were very professional and answered all my questions. I would highly reccomend them for all insurance needs."
We responded:
"Thank you for the kind words, Jerold! Tyler and Jake are dedicated to providing excellent service and we're thrilled to hear they were able to assist you with all your insurance needs. We appreciate your recommendation!"
Becky Rooks
June 20, 2024
5
out of
5
rating by Becky Rooks
"When a recently purchased a car & requested updated insurance information, Brianna Mattogno sent it immediately. The salesperson at the dealership said it was the quickest they have ever received insurance information & I must have a GOOD agent. Thank you, Brianna, for your awesome assistance."
We responded:
"Thank you for sharing your positive experience, Becky! We're thrilled to hear that Brianna was able to provide you with quick and efficient service. We appreciate your kind words and look forward to continuing to provide you with excellent assistance."
Margot Lindsey Johnson
June 4, 2024
1
out of
5
rating by Margot Lindsey Johnson
"Customer service is horrible"
We responded:
"Hello Margot, Thank you for reaching out. We looked through our system and can not seem to find you as a current or past customer of ours. Please give us a call so we can help you with whatever customer service issue you may be referring to."
TruClean Crew
June 4, 2024
5
out of
5
rating by TruClean Crew
"I just wanted to share with you the incredible customer service from Erin Myers! Our insurance had been up for renewal recently, I had received emails and wondered why we had been kicked from our vendors list! I sent Erin an email, as she is our newest contact, questioning, what happened! I walked into the office this morning, turn on my computer, open up our work email, and I see multiple emails from Erin and our Vendors, that we are successfully up to date! There are few Vendors who are not on auto renewal, and need extra attention. Erin, I appreciate your time and effort with resolving our renewals and teaching me a few things to better understand the process. You are an asset to State Farm! Thank you! Our Best, Theresa Contin TruClean Office Manager"
We responded:
"Thank you for sharing your positive experience with Erin Myers! We're thrilled to hear that she provided you with excellent customer service and helped resolve your insurance renewals efficiently. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. Thank you for choosing Ben Feller - State Farm Insurance Agent!"
Brandy Eckhart
May 31, 2024
5
out of
5
rating by Brandy Eckhart
"Very helpful"
We responded:
"Thank you for the positive feedback, Brandy! We're glad we could assist you. If you have any more questions or need further help, feel free to reach out."
Veronica Gordon
May 25, 2024
5
out of
5
rating by Veronica Gordon
"I’ve had the pleasure of working with Ben directly. I felt that he really understood where I am at in life and what policies match that. Most insurance firms want to give you policies that may not fit your needs immediately. Ben really makes you feel heard and prepared for the unprepared. I have been a customer with Ben for 6 years and I’ve only encountered great experiences. Thank you for making me feel like a family member"
We responded:
"Thank you so much for sharing your positive experience, Veronica! We're thrilled to hear that Ben has been able to provide you with tailored insurance policies that truly meet your needs. We appreciate your loyalty over the past 6 years and are grateful to have you as part of our insurance family. Thank you for your kind words!"
LoneStar Permitting
May 24, 2024
5
out of
5
rating by LoneStar Permitting
"Ben, Erin and Brianna are always so helpful, very polite and generally quick to respond! Not only do I go to Ben for personal insurance needs, but also refer his to all of my friends and family for their needs also. Highly recommended!!!! 10/10"
We responded:
"Thank you for the glowing review! We're thrilled to hear that Ben, Erin, and Brianna provided you with excellent service. We appreciate your referrals and look forward to assisting your friends and family with their insurance needs as well. Thank you for recommending us!"
Jeannette Davis
May 24, 2024
5
out of
5
rating by Jeannette Davis
"Erin Myers was extremly helpful today reviewing our auto policy as well as emailing possibilities for saving dollars. Thank you. Helen J. Davis"
We responded:
"Thank you for choosing the Ben Feller State Farm Agency for your Insurance needs."
Lydon Family
May 16, 2024
5
out of
5
rating by Lydon Family
"Erin was very pleasant and helpful when I needed information on my property insurance!!"
We responded:
"Thank you for the kind words! We are glad to hear that Erin provided you with excellent service regarding your property insurance. If you have any more questions or need further assistance, feel free to reach out to us anytime."
Kevin Bottorff
May 4, 2024
5
out of
5
rating by Kevin Bottorff
"Erin provided great service and support. She is extremely knowledgable."
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
Brandon Womack
May 2, 2024
5
out of
5
rating by Brandon Womack
"Danielle @ State Farm was super helpful!!!!"
We responded:
"Thank you, Brandon. Danielle strives to provide excellent customer service!"
Carly Diaz
May 1, 2024
5
out of
5
rating by Carly Diaz
"Erin was super helpful, quick, & explained everything in terms that were easy to understand!"
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
Metro Pcs
April 12, 2024
5
out of
5
rating by Metro Pcs
"Love State farm... Always friendly, professional and takes time to answer all my questions! Thank you."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Lorelei Krucki
April 10, 2024
5
out of
5
rating by Lorelei Krucki
"Erin was very helpful and provided me with options and additional information I was looking for."
We responded:
"Thank you so much for your kind feedback. Erin is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
Brian Johnson
April 3, 2024
1
out of
5
rating by Brian Johnson
"My recent interactions have been not only disappointing but also discouraging. During my attempts to obtain a quote and add a vehicle to my automotive insurance policy, I encountered a level of service that was far below the professional standards I had expected from your company in the past. Specifically, the staff's manner of communication was misleading, causing confusion about my quote and the processes I needed to follow. I was even told that the weather effected the timeliness of information. Such misinformation has not only wasted my time but has also impacted my trust in the information provided by your representatives. Furthermore, the condescending tone employed by the staff was both unwelcome and unprofessional. Instead of feeling supported and valued as a customer, I was left feeling belittled and disrespected. This is not the level of customer service I anticipated when I chose Ben Feller State Farm as my automotive insurance provider. It is crucial for the integrity and reputation of your company that all staff members treat customers with respect, provide accurate information, and maintain a professional demeanor at all times. This did not happen. Now I have no choice but to look for another provider."
We responded:
"Hi Brian, Please email me directly so i can help you. My email is ben@likeagoodfeller.com."
Rick Heerdt
March 28, 2024
5
out of
5
rating by Rick Heerdt
"Great customer service. Very informative."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."