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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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danessa beckham

August 22, 2025

5  out of  5
rating by danessa beckham
"Peter was great! Best representative I've dealt with at Ben Feller."
We responded:
"Thank you, Danessa, for sharing your positive experience with Peter. It's wonderful to hear that he provided you with such excellent service. Your feedback is greatly appreciated and helps us continue to deliver the best possible support. If there's anything else we can assist you with, please let us know."
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Banjo Vergara

August 21, 2025

5  out of  5
rating by Banjo Vergara
"Peter of Ben Feller’s was so amazing. He knows what he is saying, he answered all my questions thoroughly. He helped me in the best way!!"
We responded:
"Thank you, Banjo, for sharing your experience with Peter. It's wonderful to hear that he was able to answer all your questions thoroughly and provide you with the assistance you needed. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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TJ Sprankle

August 21, 2025

5  out of  5
rating by TJ Sprankle
"Extremely efficient running team. Very personable, professional, and RESPONSIVE. I left another SF agent recently due to lack of care. Ben and Team (they even have a real Jake!) renewed my trust in State Farm. Awesome."
We responded:
"Thank you, TJ, for sharing your experience with us. It's wonderful to hear that you found our team efficient, personable, and responsive. We're glad to have restored your trust in State Farm and appreciate your kind words about Ben and the team. Your feedback is incredibly valuable, and we're here to continue providing the support you need."
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hannah peters

August 18, 2025

5  out of  5
rating by hannah peters
"Extremely efficient and a pleasure to deal with!!"
We responded:
"Thank you, Hannah, for your wonderful feedback! It's fantastic to hear that you found our service efficient and enjoyable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to assisting you in the future!"
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stephen malik

August 12, 2025

5  out of  5
rating by stephen malik
"Courtney, Was outstanding! She is very respectful and efficient, she went far beyond my expectations. Her advice and actions were effective!"
We responded:
"Thank you, Stephen, for sharing your experience with Courtney. It's wonderful to hear that she exceeded your expectations with her respectful and efficient service. Your feedback is greatly appreciated and will be shared with her. We're glad to have been able to assist you effectively."
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Jacqueline Rae DeCarlo

August 8, 2025

5  out of  5
rating by Jacqueline Rae DeCarlo
"Great service, Thank you, Jake for the excellent quote and recommendations! Totally appreciate it, I will recommend you to my friends and family!"
We responded:
"Thank you, Jacqueline, for your kind words and for taking the time to share your experience. We're delighted to hear that Jake provided you with excellent service and recommendations. Your willingness to recommend us to your friends and family means a lot. We look forward to continuing to serve you in the future!"
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Larry Johns

August 6, 2025

5  out of  5
rating by Larry Johns
"great service from Courtney"
We responded:
"Thank you, Larry, for sharing your positive experience. It's wonderful to hear that Courtney provided you with great service. Your feedback is greatly appreciated and helps us continue to deliver the best for our customers."
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Erika Domke

August 6, 2025

5  out of  5
rating by Erika Domke
"The Ben Feller State Farm staff is quick to respond every time my family or I have a question or need any information on our policies. Erin is especially always helpful with my frequent questions - and today specifically Peter took care of us quickly and competently. Very satisfied with their service always!"
We responded:
"Thank you, Erika, for sharing your positive experience with us. It's wonderful to hear that our team, especially Erin and Peter, have been able to assist you and your family effectively. We're glad to know that our quick responses and helpful service meet your expectations. Your satisfaction is important to us, and we appreciate your feedback!"
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Ann M.M. Taillon

July 28, 2025

5  out of  5
rating by Ann M.M. Taillon
"I contacted Ms. Erin Myers, a customer service manager with State Farm, regarding a Letter of History which was required by my insurance company in Ontario, Canada in order to obtain a preferable rate of insurance on my vehicle. Ms. Myers was a tremendous help ensuring I would receive the letter, in question, in a timely fashion. Ms. Myers’ exemplary communication skills, professionalism and knowledge are truly an asset to State Farm Insurance. Thank you, Erin and State Farm Insurance."
We responded:
"Thank you, Ann, for sharing your positive experience with us. We're delighted to hear that Erin was able to assist you effectively with your request for a Letter of History. Her dedication to providing excellent service is something we take great pride in. Your feedback is greatly appreciated and will be shared with Erin and the team. Thank you for choosing us for your insurance needs."
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Michelle May

July 17, 2025

5  out of  5
rating by Michelle May
"My monthly rate went down $65 after 6 months. This is the first time having car insurance that my payment didn’t go up and went down. The representative was so professional and helpful. I want to thank Carlos for all his help."
We responded:
"Thank you for sharing your experience, Michelle. It's wonderful to hear that your monthly rate decreased and that you received professional and helpful service. Carlos will be pleased to know his assistance made a positive impact. Your feedback is greatly appreciated."
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Somelisan Yared

July 17, 2025

5  out of  5
rating by Somelisan Yared
"Adam Romano, the State Farm agent, is well-mannered and respectful. He knows his job well and is an attentive man who goes the extra mile to help customers. I feel fortunate to have him as my insurance agent."
We responded:
"Thank you for sharing your positive experience with Adam. It's wonderful to hear that he has been attentive and helpful in meeting your insurance needs. Your feedback is greatly appreciated and reinforces our commitment to providing excellent service."
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Carole Pellillo

July 15, 2025

5  out of  5
rating by Carole Pellillo
"ERIN is an ABSOLUTE 💯 ASSET to the company.. She is definitely a 5-STAR employee... She can fix any problems...which she has done for me numerous times.. She has a fabulous personality... sweet, kind, & ALWAYS JOYFUL.... I WOULD GIVE HER A 10 STAR IF AVAILABLE..."
We responded:
"Thank you for the 5-star review, Carole! We appreciate you taking the time to share your experience with our team and for complimenting Jake's efforts to go the extra mile. It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and we look forward to doing so for many years to come!"
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Kyle St. John

July 15, 2025

5  out of  5
rating by Kyle St. John
"I had the opportunity to work with State Farm agent Adam R and had the best experience. Adam was able to help me make a smooth transition in my auto insurance, and thoroughly explained all of my questions and concerns. He was able to add additional features that I value for insurance that I was unaware of being able to be provided. Adam is extremely personable and easy to communicate to, I would recommend anyone interested in seeing other insurance opportunities to reach out to Adam! I can’t thank him enough for his time and willingness to make a new members experience perfect."
We responded:
"Thank you for sharing your experience with Adam. It's wonderful to hear that he was able to assist you smoothly with your auto insurance transition and address all your questions and concerns. We're glad to know that the additional features he provided were valuable to you. Adam takes pride in being personable and communicative, and your recommendation means a lot. Your feedback is greatly appreciated, and we're delighted that your experience was perfect."
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Jackie Frankovich

July 11, 2025

5  out of  5
rating by Jackie Frankovich
"Jake from the Seminole, FL office was wonderful! He answered all our questions, was kind, considerate, professional and knowledgeable. He broke things down for us to understand the policies and how the law works in Florida regarding auto insurance and motor vehicle accidents. It was a learning experience for us. He was extremely patient and understanding. We are very happy with the service we got and the policies we purchased. Happy customers! We’re happy to be part of the State Farm Neighborhood! Thanks Jake. Thanks State Farm."
We responded:
"Thank you, Jackie, for sharing your experience with Jake at our Seminole, FL office. It's great to hear that he was able to provide you with the information and support you needed. We're delighted that you found the service helpful and that you're pleased with your policies. Your satisfaction is important to us, and we're glad to have you as part of the State Farm community."
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Branch 1477

July 10, 2025

5  out of  5
rating by Branch 1477
"Erin is always a joy to talk to. She is very knowledgeable, attentive, and helpful. I wish every company had an Erin working for them."
We responded:
"Thank you for sharing your positive experience with Erin. It's wonderful to hear that her knowledge and attentiveness made such a great impression. We truly value your feedback and are delighted to know that Erin has been so helpful to you. Your satisfaction is important to us, and we appreciate your kind words."
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Dan Dougan

July 7, 2025

5  out of  5
rating by Dan Dougan
"Extremely Helpful, Would Recommend, Jack Was Great"
We responded:
"Thank you, Dan, for sharing your positive experience with us. We're delighted to hear that Jack was able to assist you effectively. Your recommendation means a lot, and we're grateful for your support. If there's anything else we can do for you, please let us know."
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Ron Cooper

July 3, 2025

5  out of  5
rating by Ron Cooper
"courtney was awesome..she was courteous, friendly and very very competent"
We responded:
"Thank you, Ron, for sharing your experience with us. We're delighted to hear that Courtney provided you with courteous, friendly, and competent service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If there's anything else we can assist you with, please let us know."
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d days

July 2, 2025

5  out of  5
rating by d days
"Great agents. Never had any issues and the team is always available to help."
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Cathy Keesler

July 2, 2025

5  out of  5
rating by Cathy Keesler
"What a nice experience! Jake called me this morning and went over my new policy. He’s so kind and made sure I understood everything. What a great representative of State Farm. Thanks Jake!"
We responded:
"Thank you, Cathy, for sharing your positive experience. It's wonderful to hear that Jake was able to assist you so effectively and ensure you understood your new policy. We take pride in our team's dedication to providing excellent service, and your feedback is greatly appreciated."
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Leila Castellanos

June 27, 2025

5  out of  5
rating by Leila Castellanos
"Outstanding customer service by Erin Myers. Quick response time and listens to your needs. Thank you Erin!"
We responded:
"Erin's dedication to providing outstanding customer service truly shines! Quick responses and attentive listening are what we strive for. Thank you for sharing your positive experience!"
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Cheryl Sovocool

June 26, 2025

5  out of  5
rating by Cheryl Sovocool
"Brianna was fantastic, she understands what you don’t about insurance! Ask for her to walk you thru your quote!"
We responded:
"Thank you, Cheryl, for sharing your experience with Brianna. It's wonderful to hear that she was able to help you understand your insurance needs. Your feedback is greatly appreciated, and we're glad to know you had such a positive experience. If there's anything else we can assist you with, feel free to reach out."
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monique cook

June 24, 2025

5  out of  5
rating by monique cook
"Our Family has been with State Farm for 50 years. When our Agent retired we went with another State Farm Agent Until the rates were so high it made us look elsewhere. I called another state farm agent for a quote to see if the rates would be the same. Was I surprised when the quote was so much lower. WHY! same company different Agent Ben Feller-State Farm - Erin made the difference she spent so much time to check our polices and save us so much we will be with Ben Feller for a long time. The company is good. However, the Agent Ben Feller and his staff Erin made the difference."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Erin was able to assist you in finding a more suitable rate and that you feel confident with Ben Feller and the team. We truly appreciate your family's long-standing trust in State Farm and are delighted to have you with us. Your feedback is invaluable, and we're committed to providing the best service possible."
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Allen Rogers

June 24, 2025

5  out of  5
rating by Allen Rogers
"My goodness. Courtney obviously used caller ID as she had my policy up without even asking my name. She sent me the information I needed quickly. Very impressive."
We responded:
"Thank you, Allen, for sharing your experience with us. It's wonderful to hear that Courtney was able to assist you so efficiently. We strive to provide prompt and personalized service, and it's great to know we met your expectations. Your feedback is greatly appreciated."
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Anthony Comer

June 18, 2025

5  out of  5
rating by Anthony Comer
"Erin responded quickly and handled everything for me extremely well. Fantastic support!"
We responded:
"Thank you, Anthony, for sharing your positive experience with us. It's great to hear that Erin was able to assist you promptly and efficiently. We appreciate your feedback and are glad to know that our team is meeting your expectations. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service."
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Marie Rubottom

June 16, 2025

5  out of  5
rating by Marie Rubottom
"Very patient & helpful"
We responded:
"Thank you, Marie, for sharing your experience. It's wonderful to hear that you found the service patient and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."