State Farm® Insurance Agent Ben Feller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jackie Frankovich
July 11, 2025
5
out of
5
rating by Jackie Frankovich
"Jake from the Seminole, FL office was wonderful! He answered all our questions, was kind, considerate, professional and knowledgeable. He broke things down for us to understand the policies and how the law works in Florida regarding auto insurance and motor vehicle accidents. It was a learning experience for us. He was extremely patient and understanding. We are very happy with the service we got and the policies we purchased. Happy customers! We’re happy to be part of the State Farm Neighborhood! Thanks Jake. Thanks State Farm."
We responded:
"Thank you, Jackie, for sharing your experience with Jake at our Seminole, FL office. It's great to hear that he was able to provide you with the information and support you needed. We're delighted that you found the service helpful and that you're pleased with your policies. Your satisfaction is important to us, and we're glad to have you as part of the State Farm community."
Carole Pellillo
July 10, 2025
5
out of
5
rating by Carole Pellillo
"ERIN is an ABSOLUTE 💯 ASSET to the company.. She is definitely a 5-STAR employee... She can fix any problems...which she has done for me numerous times.. She has a fabulous personality... sweet, kind, & ALWAYS JOYFUL.... I WOULD GIVE HER A 10 STAR IF AVAILABLE..."
We responded:
"Thank you for the 5-star review, Carole! We appreciate you taking the time to share your experience with our team and for complimenting Jake's efforts to go the extra mile. It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and we look forward to doing so for many years to come!"
Branch 1477
July 10, 2025
5
out of
5
rating by Branch 1477
"Erin is always a joy to talk to. She is very knowledgeable, attentive, and helpful. I wish every company had an Erin working for them."
We responded:
"Thank you for sharing your positive experience with Erin. It's wonderful to hear that her knowledge and attentiveness made such a great impression. We truly value your feedback and are delighted to know that Erin has been so helpful to you. Your satisfaction is important to us, and we appreciate your kind words."
Dan Dougan
July 7, 2025
5
out of
5
rating by Dan Dougan
"Extremely Helpful, Would Recommend, Jack Was Great"
We responded:
"Thank you, Dan, for sharing your positive experience with us. We're delighted to hear that Jack was able to assist you effectively. Your recommendation means a lot, and we're grateful for your support. If there's anything else we can do for you, please let us know."
Ron Cooper
July 3, 2025
5
out of
5
rating by Ron Cooper
"courtney was awesome..she was courteous, friendly and very very competent"
We responded:
"Thank you, Ron, for sharing your experience with us. We're delighted to hear that Courtney provided you with courteous, friendly, and competent service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If there's anything else we can assist you with, please let us know."
d days
July 2, 2025
5
out of
5
rating by d days
"Great agents. Never had any issues and the team is always available to help."
Cathy Keesler
July 2, 2025
5
out of
5
rating by Cathy Keesler
"What a nice experience! Jake called me this morning and went over my new policy. He’s so kind and made sure I understood everything. What a great representative of State Farm. Thanks Jake!"
We responded:
"Thank you, Cathy, for sharing your positive experience. It's wonderful to hear that Jake was able to assist you so effectively and ensure you understood your new policy. We take pride in our team's dedication to providing excellent service, and your feedback is greatly appreciated."
Leila Castellanos
June 27, 2025
5
out of
5
rating by Leila Castellanos
"Outstanding customer service by Erin Myers. Quick response time and listens to your needs. Thank you Erin!"
We responded:
"Erin's dedication to providing outstanding customer service truly shines! Quick responses and attentive listening are what we strive for. Thank you for sharing your positive experience!"
Cheryl Sovocool
June 26, 2025
5
out of
5
rating by Cheryl Sovocool
"Brianna was fantastic, she understands what you don’t about insurance! Ask for her to walk you thru your quote!"
We responded:
"Thank you, Cheryl, for sharing your experience with Brianna. It's wonderful to hear that she was able to help you understand your insurance needs. Your feedback is greatly appreciated, and we're glad to know you had such a positive experience. If there's anything else we can assist you with, feel free to reach out."
monique cook
June 24, 2025
5
out of
5
rating by monique cook
"Our Family has been with State Farm for 50 years. When our Agent retired we went with another State Farm Agent Until the rates were so high it made us look elsewhere. I called another state farm agent for a quote to see if the rates would be the same. Was I surprised when the quote was so much lower. WHY! same company different Agent Ben Feller-State Farm - Erin made the difference she spent so much time to check our polices and save us so much we will be with Ben Feller for a long time. The company is good. However, the Agent Ben Feller and his staff Erin made the difference."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Erin was able to assist you in finding a more suitable rate and that you feel confident with Ben Feller and the team. We truly appreciate your family's long-standing trust in State Farm and are delighted to have you with us. Your feedback is invaluable, and we're committed to providing the best service possible."
Allen Rogers
June 24, 2025
5
out of
5
rating by Allen Rogers
"My goodness. Courtney obviously used caller ID as she had my policy up without even asking my name. She sent me the information I needed quickly. Very impressive."
We responded:
"Thank you, Allen, for sharing your experience with us. It's wonderful to hear that Courtney was able to assist you so efficiently. We strive to provide prompt and personalized service, and it's great to know we met your expectations. Your feedback is greatly appreciated."
Anthony Comer
June 18, 2025
5
out of
5
rating by Anthony Comer
"Erin responded quickly and handled everything for me extremely well. Fantastic support!"
We responded:
"Thank you, Anthony, for sharing your positive experience with us. It's great to hear that Erin was able to assist you promptly and efficiently. We appreciate your feedback and are glad to know that our team is meeting your expectations. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service."
Marie Rubottom
June 16, 2025
5
out of
5
rating by Marie Rubottom
"Very patient & helpful"
We responded:
"Thank you, Marie, for sharing your experience. It's wonderful to hear that you found the service patient and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Mary Lounge
June 13, 2025
5
out of
5
rating by Mary Lounge
"Peter was great and went over everything thank you."
We responded:
"Thank you, Mary, for sharing your positive experience. It's wonderful to hear that Peter was able to assist you thoroughly. Your feedback is greatly appreciated."
Chris Kurus
June 11, 2025
5
out of
5
rating by Chris Kurus
"I was previously with another agent and switched to Ben’s team. I have worked with Erin who has been nothing short of amazing. She has helped our family with all our needs and explained things in deal. I definitely would recommend this team."
We responded:
"Thank you, Chris, for sharing your experience with us. We're delighted to hear that Erin has been able to assist your family so effectively. Your recommendation means a lot to our team, and we're grateful for your trust in us. If there's anything else we can do for you, please let us know."
Stacey Cayler
June 10, 2025
5
out of
5
rating by Stacey Cayler
"Peter was very receptive and found me cost savings on my policy for the same coverage."
We responded:
"Thank you, Stacey, for sharing your positive experience with Peter. It's wonderful to hear that he was able to assist you in finding cost savings while maintaining the same coverage. Your feedback is greatly appreciated, and we're glad to have met your expectations."
duane austin
May 29, 2025
5
out of
5
rating by duane austin
"Very professional, was able save me money"
We responded:
"Thank you, Duane, for sharing your positive experience. It's great to hear that you found our service professional and that we could help you save money. Your feedback is truly appreciated, and we're glad to have you as a valued customer. If there's anything else we can assist you with, feel free to reach out."
Christine Jenkins
May 23, 2025
1
out of
5
rating by Christine Jenkins
"Pick someone else! I had no problems until I moved and cancelled my policy because I found cheaper coverage elsewhere. They confirmed my policy was cancelled and I wouldn't be charged, except two days later I was charged. When I called, they told me it would be refunded "in about a week." I waited the full week and an extra day for good measure before reaching out again. This time, no response. I've emailed Ben directly and called and no one has responded. I finally had to call my bank to get it reversed, which is in process, but then today I get another bill from State Farm letting me know my autopay is scheduled. Luckily, my bank is aware and will block further charges, but this is unacceptable behavior. I'm not even angry they charged me if they had just been responsible and reversed it themselves. But to ignore someone and steal from them? Not a company that deserves anyone's business."
We responded:
"Thank you for bringing this to our attention – I can confirm that there are no future billings planned and would be happy to discuss in further detail at your convenience: 727-391-0876 "
virginia Lutz
May 22, 2025
5
out of
5
rating by virginia Lutz
"good job"
We responded:
"Thank you for your feedback, Virginia. We're glad to hear that you had a positive experience with our agency. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. If there's anything else we can assist you with, please let us know."
John Burgess
May 19, 2025
5
out of
5
rating by John Burgess
"This State Farm agency has provided excellent service and met my needs for auto and home insurance at very competitive prices. I especially appreciate the attention to detail and the professional service I have received from Courtney Laun, who has assisted me through the process of obtaining exactly what I need."
We responded:
"Thank you for the kind words... Andrey is an all-star and we appreciate you trusting us with what's important to you!"
Christine S
May 14, 2025
5
out of
5
rating by Christine S
"Peter was very polite and professional. I have never had any problems getting customer service from StateFarm. I filled out a quote request on line but could not continue and Peter reached out to me first thing in the morning before I could call the office. Wonderful service. Thank you."
We responded:
"Thank you, Christine, for sharing your experience. It's great to hear that Peter was able to assist you promptly and professionally. We're committed to providing excellent customer service, and your feedback is truly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Info GCTLFL
May 8, 2025
5
out of
5
rating by Info GCTLFL
"Courtney responded quickly to my request and resolved my issue."
We responded:
"Thank you for taking the time to share your positive experience with Erin and our office team. We're delighted to hear that they have consistently been very helpful."
MAX P.
May 8, 2025
5
out of
5
rating by MAX P.
"Excellent service, it took a few weeks to make the change, but I could see that they value my business and my time. I highly recommend working with Mr. Peter Haczyk. He is very professional and respectful. I will refer my friends and family to Ben Feller Agency"
We responded:
"Thank you, Max, for sharing your positive experience with us. It's wonderful to hear that Peter provided you with professional and respectful service. We appreciate your recommendation and are grateful for your trust in the Ben Feller Agency. Your referrals mean a lot to us, and we're here to assist you, your friends, and family with any insurance needs."
Jon Adkins
May 1, 2025
5
out of
5
rating by Jon Adkins
"I have been with Ben and his team for a long time. I have several policies with State Farm and it is very convenient to have them all with one agency. I primarily work with Jake & his service and expertise is top-notch! I recently had several administrative issues with some of my policies, Jake worked tirelessly to ensure that all issues were resolved in a timely fashion. I know State Farm has many many customers, But Jake made me feel like a high priority customer which I appreciate very much."
We responded:
"Thank you, Jon, for sharing your experience with us. It's wonderful to hear that Jake has provided you with exceptional service and expertise. We truly value your long-term relationship with our agency and are pleased to know that Jake made you feel like a priority. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
John MacLeod
April 30, 2025
5
out of
5
rating by John MacLeod
"Erin went above and beyond in the handling of the interstate transfer of my vehicle coverage. I look forward to working with her in the future."
We responded:
"Thank you, John, for sharing your experience. It's wonderful to hear that Erin was able to assist you so effectively with your vehicle coverage transfer. We appreciate your kind words and look forward to continuing to serve your insurance needs in the future."