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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Stecker

November 6, 2024

5  out of  5
rating by Janet Stecker
"Feels amazing to be heard and met with awesomeness!!! Super stoked he was able to minimize my payment without any sacrifice. Thank you again!!!!"
We responded:
"Thank you so much for sharing your experience, Janet! It's fantastic to hear that you felt heard and appreciated. Minimizing your payment without any sacrifices is exactly what we aim for."
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Tim Fritsche

November 4, 2024

5  out of  5
rating by Tim Fritsche
"The Ben Feller State Farm agency has provided my wife and I exceptional service for many years. I have interacted with Erin through several policy coverage changes and updates. She has exceptional knowledge of their product's and is great at explaining the underwriting decisions. Thank you Erin !"
We responded:
"Thank you so much for your kind words, Tim! It's wonderful to hear that you and your wife have had such a positive experience with our agency over the years. Erin truly excels at what she does, and we're delighted to know she has been able to assist you with your policy changes and updates."
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Leila Castellanos

October 28, 2024

5  out of  5
rating by Leila Castellanos
"Outstanding customer service by Erin Myers. Quick response time and listens to your needs. Thank you Erin!"
We responded:
"Erin's dedication to providing outstanding customer service truly shines! Quick responses and attentive listening are what we strive for. Thank you for sharing your positive experience!"
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Yolanda Aguilar

October 24, 2024

5  out of  5
rating by Yolanda Aguilar
"I've been with State farm/ Ben Feller for years. I have no complaints only good things to say about him and his awesome team. I feel secure with my car insurance and life policies I have through them. This team is professional and helpful ! Thank you so much!!"
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Samuel Williams

October 22, 2024

5  out of  5
rating by Samuel Williams
"Yes indeed!!!! Danielle Matthew was OUTSTANDING & EXCEPTIONAL with her representation of State Farm!!! I appreciate her time and consideration on helping me come on board as a client of State Farm!!!! 10 STARS⭐️ is my rating for her!"
We responded:
"Thank you so much for sharing your experience with Danielle! It's fantastic to hear that she provided such outstanding and exceptional service. Your 10-star rating means a lot to us, and we're delighted to have you with State Farm!"
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Florence Reynolds

October 3, 2024

5  out of  5
rating by Florence Reynolds
"Erin Myers was very knowledgeable, helpful and friendly during our last phone call. She even offered solutions I didn’t ask for! Thank you again :)"
We responded:
"Thank you so much for sharing your positive experience with Erin! It's wonderful to hear that she was able to provide you with helpful solutions and make your call enjoyable. We appreciate your kind words and look forward to continuing to assist you!"
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Rod Baker

October 3, 2024

5  out of  5
rating by Rod Baker
"Understood my situation and provided an itemized proposal within the hour. Looking forward to doing business with rep."
We responded:
"Thank you for sharing your experience, Rod! It's great to hear that the situation was understood and an itemized proposal was provided so quickly. Looking forward to doing business with you too!"
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annie pet

September 19, 2024

5  out of  5
rating by annie pet
"Erin is a wonderful asset to your company. She was friendly, curious and knowledgeable with your products and I appreciate that so much. Thank you, Erin, for all your comments and hard work and please keep up the wonderful job. If I can do anything else for you please feel free to contact me. Anne Petrie Wagner ( Annie)"
We responded:
"Thank you so much for your kind words, Annie! Erin truly is a fantastic part of our team, and it's wonderful to hear that her friendliness, curiosity, and knowledge made such a positive impact on your experience. Your appreciation means a lot to us. If there's anything else you need, don't hesitate to reach out!"
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Randall Rogers

September 16, 2024

5  out of  5
rating by Randall Rogers
"Prompt attention to my request!"
We responded:
"Thank you for the fantastic feedback! It's great to hear that your request was handled promptly. Your satisfaction is our priority!"
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Onalee Barrick

September 11, 2024

5  out of  5
rating by Onalee Barrick
"Danielle was extremely helpful and nice. I was able to transfer my policies to State Farm very quick and at a lower premium than i was paying."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Danielle was able to assist you efficiently and help you save on your premiums. We appreciate your trust in us and look forward to continuing to serve your insurance needs!"
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Bridget Stephens

September 6, 2024

5  out of  5
rating by Bridget Stephens
"Erin was wonderful very helpfully,she took the time to explain everything to me."
We responded:
"Thank you for sharing your experience, Bridget! It's fantastic to hear that Erin was able to help you and took the time to explain everything clearly. Your feedback is greatly appreciated!"
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Imoh Isong

August 22, 2024

5  out of  5
rating by Imoh Isong
"I have received excellent service so far. Thank you"
We responded:
"Thank you so much for your kind words, Imoh! We're delighted to hear that you've received excellent service. Your satisfaction is our top priority, and we look forward to continuing to meet your needs!"
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Greta finz

August 16, 2024

5  out of  5
rating by Greta finz
"Always resourceful, friendly and professional."
We responded:
"Thank you so much for your kind words, Greta! It's wonderful to hear that you find the service resourceful, friendly, and professional. Your feedback means a lot and motivates us to keep providing excellent service!"
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Ronna Martykan

August 15, 2024

5  out of  5
rating by Ronna Martykan
"Tyler was a pleasure to work with, prompt responses and very courteous."
We responded:
"Thank you so much for sharing your experience, Ronna! Tyler always strives to provide prompt and courteous service, and it's wonderful to hear that you had such a positive interaction. Your feedback is greatly appreciated!"
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trillwill stalnaker

August 13, 2024

1  out of  5
rating by trillwill stalnaker
"This is the worst insurance I've ever used .they raise the price on me after I already paid for 6 months they cancel my insurance 2 months early without letting me know and almost got my licence suspended . And basically they're keeping that 2 months of money by saying they added an extra $1,000 that I owe I will never use this insurance again and I would recommend that you don't and they even almost did something similar to my mom and her husband if I could I would give them zero Stars"
We responded:
"Thank you for reaching out, Our office has actually all worked together to stop an issue on your policy before it became bigger. When you change coverage your rates change as well."
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Mikael Fata

August 13, 2024

5  out of  5
rating by Mikael Fata
"They were upfront not pushy would deal with them again"
We responded:
"Thank you so much for your feedback, Mikael! It's great to hear that you appreciated our upfront approach. Looking forward to assisting you again in the future!"
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Ariyah King

July 31, 2024

5  out of  5
rating by Ariyah King
"Ashley was great, she explained everything thoroughly and re-explained when needed. I recommend her to be your agent."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Ashley provided thorough explanations and was so helpful. Your recommendation means a lot!"
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Danielle

July 23, 2024

5  out of  5
rating by Danielle
"Danielle was awesome!! She was very informative and got my insurance switched over in a matter of minutes. Very happy with the service so far :)"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Danielle was able to assist you efficiently and provide the information you needed. We're happy to have you with us!"
Profile photo of Frances Espinosa

Frances Espinosa

July 17, 2024

5  out of  5
rating by Frances Espinosa
"Tyler Pedigo was very attentive to all my insurance needs. He was friendly, kind, courteous and extremely knowledgeable. If you're looking to get good insurance at a great price please don't delay and call Tyler you won't be disappointed."
We responded:
"Thank you for sharing your positive experience with Tyler Pedigo. We're thrilled to hear he provided attentive and knowledgeable service. Your recommendation means a lot to us!"
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Christopher Schott

July 12, 2024

1  out of  5
rating by Christopher Schott
"I have had our policies at this office for years. Service has been going downhill. I had an appointment today to discuss policy changes and went in at the scheduled time. I was told that the person I needed to talk to called out which I can understand but they couldn’t call and tell me? Drove all the way there and was told to reschedule. I’m done."
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Jerold Belcaster

July 10, 2024

5  out of  5
rating by Jerold Belcaster
"Tyler and Jake were very professional and answered all my questions. I would highly reccomend them for all insurance needs."
We responded:
"Thank you for the kind words, Jerold! Tyler and Jake are dedicated to providing excellent service and we're thrilled to hear they were able to assist you with all your insurance needs. We appreciate your recommendation!"
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Becky Rooks

June 20, 2024

5  out of  5
rating by Becky Rooks
"When a recently purchased a car & requested updated insurance information, Brianna Mattogno sent it immediately. The salesperson at the dealership said it was the quickest they have ever received insurance information & I must have a GOOD agent. Thank you, Brianna, for your awesome assistance."
We responded:
"Thank you for sharing your positive experience, Becky! We're thrilled to hear that Brianna was able to provide you with quick and efficient service. We appreciate your kind words and look forward to continuing to provide you with excellent assistance."
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Margot Lindsey Johnson

June 4, 2024

1  out of  5
rating by Margot Lindsey Johnson
"Customer service is horrible"
We responded:
"Hello Margot, Thank you for reaching out. We looked through our system and can not seem to find you as a current or past customer of ours. Please give us a call so we can help you with whatever customer service issue you may be referring to."
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TruClean Crew

June 4, 2024

5  out of  5
rating by TruClean Crew
"I just wanted to share with you the incredible customer service from Erin Myers! Our insurance had been up for renewal recently, I had received emails and wondered why we had been kicked from our vendors list! I sent Erin an email, as she is our newest contact, questioning, what happened! I walked into the office this morning, turn on my computer, open up our work email, and I see multiple emails from Erin and our Vendors, that we are successfully up to date! There are few Vendors who are not on auto renewal, and need extra attention. Erin, I appreciate your time and effort with resolving our renewals and teaching me a few things to better understand the process. You are an asset to State Farm! Thank you! Our Best, Theresa Contin TruClean Office Manager"
We responded:
"Thank you for sharing your positive experience with Erin Myers! We're thrilled to hear that she provided you with excellent customer service and helped resolve your insurance renewals efficiently. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. Thank you for choosing Ben Feller - State Farm Insurance Agent!"
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Brandy Eckhart

May 31, 2024

5  out of  5
rating by Brandy Eckhart
"Very helpful"
We responded:
"Thank you for the positive feedback, Brandy! We're glad we could assist you. If you have any more questions or need further help, feel free to reach out."