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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark B

June 9, 2026

1  out of  5
rating by Mark B
"State Farm is redoing how it does its auto policies. That's their prerogative. When I asked questions how it would affect my uninsured and underinsured coverage on my three vehicles, I couldn't get a straight answer. Aaron, one of the reps at Ben Feller State Farm, was dismissive and short with me on the phone as she clearly didn't want to have to answer questions and wanted me to simply accept on face value what was happening and what she says. It gives you that wonderful feeling of smoke and mirrors. I would highly recommend not dealing with Aaron unless you want to accept whatever she tells you and not question any of it as it affects you. Highly disappointing and not my experiences in the past. But maybe that's the new State Farm. In either case, I'm looking at my options, of which there are many. In my case, it will be the company that gives me the courtesy of an explanation. Apparently, Ben Feller is too busy for that."
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Scott Semmelroth

June 9, 2026

5  out of  5
rating by Scott Semmelroth
"Great service from Micah!"
We responded:
"Thank you, Scott, for sharing your positive experience with Micah. It's wonderful to hear that you received great service. Your feedback is greatly appreciated and helps us continue to provide excellent service to all our clients."
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Piotr Haczyk

June 5, 2026

5  out of  5
rating by Piotr Haczyk
"I had a problem with Citizens. Jake was able to solve my problem quickly and effectively and got the policy reinstated. 5/5. Thanks Jake!"
We responded:
"Thank you for sharing your experience, Piotr. It's great to hear that Jake was able to assist you effectively and get your policy reinstated. Your feedback is appreciated, and we're glad to know you had a positive experience with us."
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Jim Longo

May 27, 2026

5  out of  5
rating by Jim Longo
"Thank you for your quick response and excellent service!"
We responded:
"Thank you, Jim, for your kind words and the perfect rating! It's wonderful to know that you appreciated the quick response and service. Your feedback motivates us to continue providing the best possible support. If you ever need assistance in the future, feel free to reach out."
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Brian Nickel

May 22, 2026

5  out of  5
rating by Brian Nickel
"Courtney was very helpful in sorting out our policy changes and explaining things very clearly. Great work."
We responded:
"Thank you, Brian, for sharing your experience. It's wonderful to hear that Courtney was able to assist you effectively with your policy changes and provide clear explanations. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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stephen grabe

May 21, 2026

5  out of  5
rating by stephen grabe
"jake got me the info i needed on my homeowners policy in a nanosecond!!! Thank you!!!"
We responded:
"It's fantastic to hear that Jake was able to assist you so efficiently with your homeowners policy. Your feedback is greatly appreciated, and we're glad to know you had a positive experience. Thank you for taking the time to share your thoughts!"
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Dave Ellis

May 20, 2026

5  out of  5
rating by Dave Ellis
"Always a pleasure talking with Jake Johnson my State Farm agent very knowledgeable"
We responded:
"Thank you, Dave, for sharing your positive experience. It's great to hear that Jake Johnson has been able to provide you with knowledgeable service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Lynda Berenbrok

May 19, 2026

5  out of  5
rating by Lynda Berenbrok
"Cares about you and provides confidence in choices you choose will be exactly what you need."
We responded:
"Thank you, Lynda, for sharing your positive experience. It's wonderful to hear that you feel cared for and confident in your choices with us. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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josie delvalle

May 6, 2026

5  out of  5
rating by josie delvalle
"Insurance agent, Peter Haczyk, He is the most helpful agent I’ve dealt with, checks for the best rates, explains and answers your questions. Always returns your calls. I trust him to handle all my insurance needs. Thank you Peter !!!"
We responded:
"Thank you, Josie, for sharing your experience with Peter. It's wonderful to hear how helpful and attentive he has been in managing your insurance needs. Your trust and satisfaction are incredibly important to us, and we're glad to know that Peter has been able to provide you with the service you deserve. Your feedback is greatly appreciated!"
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Amber Saal

April 17, 2026

5  out of  5
rating by Amber Saal
"Erin is always available to assist us! She is efficient and knows what she’s talking about! She’s the reason we stay with State Farm! Thank you!"
We responded:
"Thank you, Amber, for sharing your positive experience with Erin. It's wonderful to hear how her efficiency and expertise have made such a difference for you. Your feedback is greatly appreciated and reinforces our commitment to providing excellent service."
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Ronnie Winton

April 16, 2026

5  out of  5
rating by Ronnie Winton
"Best sales person I have dealt with"
We responded:
"Thank you, Ronnie, for your kind words and perfect rating. It's wonderful to hear that you had such a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Bob Simpson

April 4, 2026

5  out of  5
rating by Bob Simpson
"Looked and Got best rates"
We responded:
"Thank you, Bob, for sharing your experience and giving us a perfect rating. It's great to hear that you found the best rates with us. Your feedback is appreciated and helps us continue to provide excellent service."
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Sandra Lacy

March 31, 2026

5  out of  5
rating by Sandra Lacy
"Very helpful appreciated Peter's fast help"
We responded:
"Thank you, Sandra, for sharing your positive experience. It's great to hear that Peter was able to assist you quickly and effectively. Your feedback is truly appreciated, and we're glad to know you found our service helpful."
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Machelle Stevens

March 30, 2026

5  out of  5
rating by Machelle Stevens
"Jake Johnson in St Pete FL was very helpful and informative. He stayed on top of the situation and made sure it was resolved in a timely manner. He was also very kind and respectful."
We responded:
"Thank you, Machelle, for sharing your experience with Jake Johnson. It's wonderful to hear that he was helpful, informative, and attentive to your needs. Your feedback is greatly appreciated and will be shared with Jake and the team. We're glad to have been able to assist you effectively."
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Shannon

March 25, 2026

5  out of  5
rating by Shannon
"Jake is very knowledgeable and responds quickly. Highly recommend."
We responded:
"Thank you, Shannon! We appreciate you taking the time to share your experience. Jake takes pride in being responsive and making sure everything is explained clearly, so it means a lot to hear this. We’re grateful for your recommendation and are always here if you need anything!"
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Tony D.

March 6, 2026

5  out of  5
rating by Tony D.
"Erin Meyers, does an incredible job with all of my insurance needs. shes so sweet ... & gets it done. Keep the good vibes going!!!! erin meyers deserves a raise its very hard to get good help these days! Tony DiBrango"
We responded:
"Thank you, Tony, for sharing your positive experience with Jake Johnson. It's great to hear that he was able to explain everything clearly and provide excellent service. Your feedback is truly appreciated and will be shared with Jake and the team. We're committed to maintaining this level of service for all our clients."
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Pamela Vittengl

February 24, 2026

5  out of  5
rating by Pamela Vittengl
"Courteous, efficient, professional, and prompt service !"
We responded:
"Thank you so much, Pamela! We’re glad we could provide courteous, efficient, and professional service at a great price. We truly appreciate your support and look forward to helping you with all your insurance needs!"
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JOHN HARNLY

February 12, 2026

5  out of  5
rating by JOHN HARNLY
"My agent, Micah Semmelroth, did an outstanding job, and is a regular guy, not some obnoxious insurance agent (they are legion). He is very knowledgeable and straightforward, and a pleasure to work with. He saved me over 50% on my auto insurance, compared to my previous policy, for even BETTER coverage. THIS IS AMAZING!!! And I consider myself the world's TOUGHEST shopper!"
We responded:
"John, thank you for the fantastic review! We’re thrilled Micah could provide knowledgeable, straightforward service and save you over 50% on your auto insurance while improving your coverage. Your trust and kind words mean a lot to our team!"
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Peter Cavada

February 2, 2026

5  out of  5
rating by Peter Cavada
"Peter has been a very consistent, friendly and helpful about our insurance needs. Always honest and upfront. I have recommended other member of our family since he did an excellent job . we will be adding other policies with Peter as they come to renewal. extremely happy with our choice to deal with him and State Farm,"
We responded:
"Thank you for the wonderful review, Peter! We’re thrilled to hear that Peter has been consistent, honest, and helpful with your insurance needs. We truly appreciate your trust, your recommendations to family, and look forward to assisting with your future policies!"
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Michelle Mac Farlane

January 30, 2026

5  out of  5
rating by Michelle Mac Farlane
"Peter was wonderful to work with! He was responsive, courteous, friendly, and helpful. I originally was only shopping car insurance, but was so impressed that I also purchased other insurance through him. He is top notch!"
We responded:
"Thank you for the amazing review, Michelle! We’re thrilled Peter could provide such responsive, friendly, and helpful service. It’s great to hear you were impressed enough to add other coverage as well. We truly appreciate your trust in our team!"
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Jennifer McKenney

January 21, 2026

1  out of  5
rating by Jennifer McKenney
"I’ve been a State Farm customer for 20+ years and this Ben Feller is the outlier in terms of class and trustworthiness. Absolutely under no circumstances do business with this guy. Their reply to my reviews shows you how much attention they pay to their customers."
We responded:
"Jennifer, we have no record of you being a client of our office or having conducted business with our agency. Reviews should reflect real customer experiences. Our team remains committed to serving our actual clients with professionalism and integrity. For clarity, this review does not reflect any interaction with our office. If you have a concern, you’re welcome to contact me directly to discuss it."
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Chris Brewer

January 9, 2026

5  out of  5
rating by Chris Brewer
"I've had the recent pleasure to switch to State Farm after working with Micah Semmelroth and saving thousands of dollars on car insurance with him over my old company, as well as setting up renters insurance for my parents. He's super responsive and makes it happen. Give him a call, it could literally be worth (a lot of) your time..."
We responded:
"Chris, thank you so much for the kind words! We’re thrilled to hear about the savings and that we could help set up your parents’ renters insurance as well. Micah and the whole team appreciate your trust and recommendation—it means a lot!"
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Mina S

January 5, 2026

5  out of  5
rating by Mina S
"EXCELLENT customer service by Peter! He was very helpful, patient, and pleasant over the phone. He worked on my request in timely manner and followed up with me with the request. Thank you!"
We responded:
"Mina, thank you so much for your kind words! Peter and the team appreciate your feedback and are glad we could assist you promptly. It’s always our goal to provide excellent service, and we’re thrilled to hear you had a positive experience!"
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Huda Ben-Ghuzzi

December 18, 2025

5  out of  5
rating by Huda Ben-Ghuzzi
"I highly recommend getting Car and life insurance with this company. They have very professional, informative and kind employees. I worked with Peter Haczyk and he was very helpful and professional."
We responded:
"Thank you so much, Huda, for taking the time to leave us a 5-star review! We truly appreciate your kind words about our pricing and service. It’s great to hear that Peter provided you with helpful, professional, and informative support—he takes a lot of pride in taking care of our customers. Thank you for trusting us with your life and vehicle insurance needs. We’re always here if you need anything in the future!"
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Thomas McCrady

December 13, 2025

5  out of  5
rating by Thomas McCrady
"Courtney was incredible, best experience ever with State Farm. She was extremely professional and went above all expectations. She made me feel special, wish there were more people like her especially dealing with insurance companies!!"
We responded:
"Thank you so much for your kind words, Thomas! We’re thrilled to hear that Courtney provided such an exceptional experience and went above and beyond to assist you. She truly takes pride in helping our clients feel valued and confident in their insurance decisions. Your feedback means a lot, and we appreciate you taking the time to share it!"